We understand that everyone's career path is different so we focus on your strengths and
set attainable goals to help you carve out the path that suits you best.
Here You'll Grow
Looking for a rewarding and satisfying career? Build your own unique path to success at MileOne.
Click below to explore all the ways you can grow at MileOne.
Sales
Sales & Finance career paths can be interwoven together as your career progresses.
Sales Associate |
- Provide best-in-class service to MileOne customers during their car-buying experience.
- Identify customer needs, understand current vehicle inventory, and present vehicle options, while providing a high level of customer service.
Internet Sales Manager |
- Lead and support the sales team in utilizing MileOne’s Customer Relationship Management (CRM) system to respond to internet sales leads.
- Drive a high level of customer service, appointment setting and sales conversions.
Sales Manager |
- Provide expert coaching and training to sales team to ensure exceptional customer service and achievement of sales goals.
- Effectively manage the sales process: have a strong knowledge of the market, maintain proper inventory levels and stay up to date with manufacturer news and market strategies.
General Sales Manager |
- In partnership with the General Manager, oversee the variable (Sales), Finance and Insurance (F&I) departments of the dealership.
- Inspire and drive a high level of performance among team members to increase market share, and achieve targeted unit sales and profit margins while driving a high level of customer service and retention.
General (Brand) Manager |
- Lead, coordinate and motivate employees throughout the dealership departments inclusive of both variable and fixed operations.
- Select, train, coach, develop and retain the very best teams for the dealership.
- Inspire and drive a high level of performance among team members to increase market share, and achieve targeted unit sales and profit margins while driving a high level of customer service and retention.
Regional General Manager |
- Lead, mentor, and manage multiple MileOne dealerships within a region.
- Provide coverage to dealership General Manager if/when needed.
- Represent MileOne by using sound business practices, effective personnel management and best customer service practices.
Variable Sales Director |
- Plan, motivate and coordinate the profitability goals and forecasting activities of the region’s management team.
- Coach General Managers to achieve operational and customer excellence; create strategies and best practice to achieve goals.
- Achieve market potential, establish performance standards and have a keen awareness of each department's data.
- Represent MileOne by using sound business management practices, effective personnel management and customer service practices.
Divisional Vice President |
- Lead the strategic vision for a MileOne region with the ability to identify, establish and manage sales goals to enhance their division's footprint in the automotive industry.
- Provide excellent leadership through strong employee development, mentorship and training with a focus on diversity and dedication to MileOne’s commitment to our employees and communities.
- Represent MileOne by using sound business management practices, effective personnel management and customer service practices.
Service
Entry Level Positions |
- Greet and provide best-in-class service to MileOne customers in the service lane.
- Listen to the description of vehicle concerns/problems or services needed to determine the type of service required.
- Create accurate repair orders.
- Diagnose the cause of any malfunction and perform appropriate repairs.
- Complete basic repair and maintenance work on vehicles.
- Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and manufacturer standards.
Service Advisor |
- Provide best-in-class service to MileOne customers servicing their vehicles.
- Schedule and manage service appointments and service estimates as well as make appropriate repair recommendations to customers.
- Communicate work orders with technicians and customers.
- Address and resolve customer complaints.
Lane Supervisor |
- Supervise, manage, and train personnel in the department.
- Manage workflow of the Service Department.
- Oversee the Express Lane and Service Advisors to ensure timelines and customer expectations are met.
Service Manager |
- Hire, train, motivate and manage all service or department staff.
- Create and meet financial and operational sales goals.
- Resolve complex customer issues.
Service Director |
- Hire, train, motivate and manage all service or department staff including Technicians, Parts & Service personnel.
- Manage operational costs and drive productivity which may include developing dealership service and parts pricing plans.
Technicians
Entry Level Technician |
Average Wage of $15 Per Hour
- Learn vehicle maintenance basics and perform duties under the supervision of a Master Technician or Shop Foreman.
- Perform oil and filter changes, tire rotation/replacement, brake repair, etc.
Apprentice Technician |
Average Wage of $17 Per Hour
- Perform more complex repair duties under the supervision of a Master Technician or Shop Foreman.
- Test parts and systems of vehicles to ensure they are working properly, examine all critical parts according to checklists, disassemble and reassemble parts, and use testing equipment to ensure that repairs and maintenance are effective.
Factory Certified/Line Technician |
Average Wage of $28 Per Hour
- Inspect, diagnose, maintain and repair electric, gas, hybrid, and alternative fuel vehicles; may specialize in certain areas such as brakes, transmissions or air conditioning systems.
- Work independently or on a Technician team with minimal supervision.
Master/A or B Level Technician |
Average Wage of $35 Per Hour
- Consistently demonstrate expertise in repairing vehicles while working independently or leading Technician team.
- Inspect repair equipment, oversee and sign off on repairs completed by other technicians as well as train new technicians.
Shop Foreman |
Average of $75,000 Base + Commission
- In partnership with Service Manager, oversee and supervise technicians within shop.
- Manage daily operations of the shop inclusive of training and overseeing subordinates, ensure the workflow of the shop is completed in a timely manner and all repair orders are assigned accurately.
Finance
Sales & Finance career paths can be interwoven together as your career progresses.
Sales Associate |
- Provide best-in-class service to MileOne customers during their car buying experience.
- Identify customer needs, understand current vehicle inventory and present vehicle options while providing a high level of customer service.
F&I Manager |
- Partner with sales associates, lenders and financial institutions to provide quality financial services to customers.
- Present supplemental finance and insurance programs to new and used car buyers, including financing the vehicle during the purchasing process to ensure all options are clearly understood and customer service goals are met.
Sales Manager |
- Provide expert coaching and training to sales team to ensure exceptional customer service and achievement of sales goals.
- Effectively manage the sales process: have a strong knowledge of the market, maintain proper inventory levels and stay up to date with manufacturer news and market strategies.
F&I Director |
- Oversee Finance teams in multiple dealerships or in a region as well as coach, mentor and manage F&I Managers to optimize performance standards, business management practices and customer service.
- Responsible for partnering with variable operations leadership to forecast and create revenue goals while supervising F&I objectives on a daily, monthly and annual basis.
General Sales Manager |
- In partnership with General Manager, oversee the variable (sales), finance, and insurance (F&I) departments of the dealership.
- Inspire and drive a high level of performance among team members to increase market share, and achieve targeted unit sales and profit margins while driving a high level of customer service and retention.
General (Brand) Manager |
- Lead, coordinate and motivate employees throughout the dealership departments inclusive of variable and fixed operations.
- Select, train, coach, develop and retain the very best teams for the dealership.
- Inspire and drive a high level of performance among team members to increase market share, and achieve targeted unit sales and profit margins while driving a high level of customer service and retention.
Regional General Manager |
- Lead, mentor, and manage multiple MileOne dealerships within a region.
- Provide coverage to dealership General Manager if/when needed.
- Represent MileOne by using sound business management practices, effective personnel management and best customer service practices.
Variable Sales Director |
- Plan, motivate and coordinate the profitability goals and forecasting activities of the region’s management team.
- Coach General Managers to achieve operational and customer excellence; create strategies and best practice to achieve goals.
- Achieve market potential, establish performance standards and have a keen awareness of each department's data.
- Represent MileOne by using sound business management practices, effective personnel management and customer service practices.
Divisional Vice President |
- Lead the strategic vision for a MileOne region with the ability to identify, establish and manage sales goals to enhance their division's footprint in the automotive industry.
- Provide excellent leadership through strong employee development, mentorship and training with a focus on diversity and dedication to MileOne’s commitment to our employees and communities.
- Represent MileOne by using sound business management practices, effective personnel management and customer service practices.