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Warranty Clerk / Assistant- Hall Automotive Virginia Beach in Virginia Beach, VA at MileOne

Date Posted: 11/14/2018

Job Snapshot

Job Description

Hall Automotive, a division of MileOne Autogroup, offers the best opportunity and tools to build a great career in the auto industry and we are looking for you to be a part of our team!


The Warranty Assistant ensures the dealership is paid for warranty work by preparing, recording, submitting, and following up on all claims, and reconciles them accordingly.

Job Responsibilities:  

  • Processes all warranty paperwork to ensure proper documentation and verifying criteria required by factory or distributor
  • Notifies management of any deviations, and corrections required, and works closely with the service team to ensure the integrity of the repair orders
  • Keeps abreast of all factory recalls and announcements
  • Works with departments involved in warranty to maintain proper procedures
  • Reconciles all warranty receivables and works with the accounting department to obtain payments. 
  • Resubmits all rejected claims promptly or receives authorization to write them off
  • Follows up on payment of outstanding claims, reporting anything that requires an escalated issue, i.e. contacting the warranty help lines, rep, etc.
  • Assists with any clerical duties as needed
  • Maintains a professional appearance and a neat work area
  • Performs other duties as assigned

Job Requirements


  • Must be 18 years or older
  • CDK and automotive service experience preferred
  • Sales or Phone Skills a plus
  • Good verbal and written communication skills
  • Self-Motivated
  • Demonstrated entrepreneurial drive and sense of urgency to obtain results on a consistent basis
  • Have a valid driver's license with good driving record
  • Basic computer skills
  • High level of initiative and ability to work in a team

Employee Advantage:

We believe that taking care of employees is an important step in creating a positive workplace and a successful company. With that in mind, MileOne is proud to offer programs designed to help our employees and their families’ succeed both at home and at work. We call it the MileOne Employee Advantage! In addition to traditional healthcare, training, career advancement and financial benefits, we also include an Employee Purchase Program, the Next Mile scholarship program for employees and family members,  an Employee Assistance Program and more. 

MileOne Autogroup is dedicated to actively helping our communities, we have raised millions through local and national charities. For more information, visit our website and click “Why MileOne”. 

MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment.