Warranty Administrator Assistant- Audi Silver Spring in Silver Spring, MD at MileOne

Date Posted: 2/6/2018

Job Snapshot

Job Description

Audi Silver Spring is part of fast growing MileOne Autogroup, a leader in automotive retail, and we are looking to add qualified professionals to our team. MileOne Autogroup is a company that offers a team environment, great benefits and ongoing training and support for its employees. If you’ve got the horsepower to join a fast paced environment and hit our high standards - apply today!


Warranty Administrator Assistant ensures the dealership is paid for warranty work by preparing, recording, submitting, and following up on all claims, and reconciles them accordingly.

**Pay commensurate with experience**


  • Process all warranty paperwork to ensure proper documentation and verifying criteria required by factory or distributor
  • Notifies management of any deviations, and corrections required, and work closely with the service team to ensure the integrity of the repair orders
  • Keep abreast of all factory recalls and announcements
  • Works with departments involved in warranty to maintain proper procedures
  • Reconcile all warranty receivables and work with the accounting department to obtain payments.
  • Resubmit all rejected claims promptly or receives authorization to write them off
  • Follow up on payment of outstanding claims, reporting anything that requires an escalated issue, i.e. contacting the warranty help lines, rep, etc.
  • Assist with any clerical work as needed
  • Maintain a professional appearance and a neat work area
  • Perform other duties as assigned

Job Requirements


  • Experience preferred
  • Sales or Phone Skills a plus
  • Good verbal and written communication skills
  • Self-Motivated
  • Demonstrated entrepreneurial drive and sense of urgency to obtain results on a consistent basis
  • Have a valid driver's license with good driving record
  • Basic computer skills
  • High level of initiative and ability to work in a team


MileOne Autogroup values our employees and considers them to be the greatest asset of our company. As an employer of choice, we are committed to attracting and retaining the "Best of the Best" by providing comprehensive benefits that are a valuable part of the total compensation package. That's why we are dedicated to actively promoting four key benefit elements Healthcare, Financial Health, Career Advancement, and Community Commitment. For more information, visit our website mileonejobs.com and our “Why MileOne” page.

MileOne Autogroup is an equal opportunity employer and we maintain a drug free environment.