Service Lane Receptionist - Heritage Toyota Catonsville in Catonsville, MD at MileOne

Date Posted: 7/25/2018

Job Snapshot

Job Description

Are you interested in building a long-term automotive career with the mid-Atlantic region’s premier automotive dealership group? For more than 15 years, we have built a stellar reputation for providing the highest quality and the best service to our customers. MileOne Autogroup has just the opportunity for you!

We offer a positive and success-driven work environment along with numerous opportunities for career growth, outstanding benefits, and a competitive salary.

Heritage Toyota of Catonsville is part of the MileOne Autogroup and we are now hiring a Service Lane Receptionist.

Be part of our growing and innovative team and apply now!

Job Summary:

The Receptionist receives callers at the dealership, determines the nature of their business, and directs callers to their destination. In addition, this person answers basic inquiries, routes incoming calls, takes messages, and provides basic information to all callers.

Job Responsibilities:

  • Greets service customers and determines the nature of their visit
  • Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to service advisors or other appropriate staff members
  • Answers incoming phone calls
  • Communicates with callers and visitors in a professional, friendly, and efficient manner
  • Types memos, correspondence, reports, and other documents
  • Assists with clerical duties as requested

Job Requirements

 Requirements:

  • Must be at least 18 years old
  • High school diploma or GED required
  • Two years related experience and/or training; or equivalent combination of education and experience
  • Automotive Dealership experience preferred
  • Ability to read and comprehend simple instructions, short correspondence, and memos
  • Ability to write simple correspondence
  • Self-Starter with proven ability to seek out new ways to build opportunities for the dealership and customer satisfaction
  • Basic MS Office knowledge; computer software, internet proficiency and general mathematic skills

Employee Advantage:

We believe that taking care of employees is an important step in creating a positive workplace and a successful company. With that in mind, MileOne is proud to offer programs designed to help our employees and their families’ succeed both at home and at work. We call it the MileOne Employee Advantage! In addition to traditional healthcare, training, career advancement and financial benefits, we also include an Employee Purchase Program, the Next Mile scholarship program for employees and family members,  an Employee Assistance Program and more. 

MileOne Autogroup is dedicated to actively helping our communities, we have raised millions through local and national charities. For more information, visit our website MileOneJobs.com and click “Why MileOne”. 

MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment.