Receptionist - Heritage Toyota Service & Collision Center - Caton Ave. in Baltimore, MD at MileOne

Date Posted: 8/7/2018

Job Snapshot

Job Description

Heritage Toyota Service & Collision Center is part of fast growing MileOne Autogroup, a leader in automotive retail and we are looking to add qualified professionals to our team.

MileOne Autogroup is a company that offers a team environment, great benefits and ongoing training and support for its employees.

If you’ve got the horsepower to join a fast paced environment and hit our high standards - apply today!

Job Summary:

The Body Shop Receptionist receives calls, determines the nature of their call, and handles the call appropriately or transfers the call to the appropriate party. This person answers basic inquiries, takes messages, creates customer files, and makes appointments.

Job Responsibilities:

  • Greets customers and determines the nature of their visit
  • Answers incoming phone calls
  • Communicates with callers and visitors in a professional, friendly, and efficient manner
  • Creates repair orders and appointments
  • Interacts with insurance adjusters who arrive to meet with appraisers or inspect vehicles on the premises.
  • Types memos, correspondence, reports, and other documents
  • Assists with clerical duties as requested

Job Requirements

Qualifications:

  • Must be at least 18 years old
  • High school diploma or GED required
  • Two years related experience and/or training; or equivalent combination of education and experience
  • Automotive Dealership and/or Body Shop experience preferred
  • Ability to read and comprehend simple instructions, short correspondence, and memos
  • Ability to write simple correspondence
  • Self-Starter with proven ability to seek out new ways to build opportunities for the dealership and customer satisfaction
  • Basic MS Office knowledge; computer software, internet proficiency and general mathematic skills

Employee Advantage:

We believe that taking care of employees is an important step in creating a positive workplace and a successful company. With that in mind, MileOne is proud to offer programs designed to help our employees and their families’ succeed both at home and at work. We call it the MileOne Employee Advantage! In addition to traditional healthcare, training, career advancement and financial benefits, we also include an Employee Purchase Program, the Next Mile scholarship program for employees and family members,  an Employee Assistance Program and more. 

MileOne Autogroup is dedicated to actively helping our communities, we have raised millions through local and national charities. For more information, visit our website MileOneJobs.com and click “Why MileOne”. 

MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment.