Receptionist/Customer Service Specialist- Hall Collision Center Virginia Beach in Virginia Beach, VA at MileOne

Date Posted: 4/17/2018

Job Snapshot

Job Description

Hall Collision Center Virginia Beach is part of fast-growing MileOne Autogroup and we are now hiring for a Director of First Impressions/Customer Service Specialist.

So why do you want to work for MileOne Autogroup?

  • Unlimited earnings potential
  • Great tenure of current employees
  • Opportunity for advancement
  • Strong training programs – you will learn A LOT!

Job Summary:

The Director of First Impressions receives callers at the dealership, determines the nature of their business, and directs callers to their destination. In addition, this person answers basic inquiries, routes incoming calls, takes messages, and provides basic information to all callers.

Job Responsibilities:

• Greets showroom customers and determines the nature of their visit

• Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson

•Answers incoming phone calls

• Communicates with callers and visitors in a professional, friendly, and efficient manner

• Types memos, correspondence, reports, and other documents

• Assists with clerical duties as requested

Job Requirements

Requirements:

• Must be at least 18 years old

• High school diploma or GED required

• Two years related experience and/or training; or equivalent combination of education and experience

• Automotive Dealership experience preferred

• Ability to read and comprehend simple instructions, short correspondence, and memos

• Ability to write simple correspondence

• Self-Starter with proven ability to seek out new ways to build opportunities for the dealership and customer satisfaction

• Basic MS Office knowledge; computer software, internet proficiency and general mathematic skills

Benefits:

• Health Insurance (Medical and Dental, Vision)

• FSA – Flexible Spending Account

• Life Insurance

• Short Term Disability and Long Term Disability

• 401K with company match

• Job Training Programs

• Personal Time off

• Ambassador Program - Friends and Family pricing

• Referral bonuses

MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment.