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Receptionist/Customer Service Specialist- Hall Collision Center Virginia Beach in Virginia Beach, VA at MileOne

Date Posted: 5/9/2019

Job Snapshot

Job Description

Hall Collision Center Virginia Beach is part of fast-growing MileOne Autogroup and we are now hiring for a Director of First Impressions/Customer Service Specialist.

So why do you want to work for MileOne Autogroup?

  • Unlimited earnings potential
  • Great tenure of current employees
  • Opportunity for advancement
  • Strong training programs – you will learn A LOT!

Job Summary:

The Director of First Impressions receives callers at the dealership, determines the nature of their business, and directs callers to their destination. In addition, this person answers basic inquiries, routes incoming calls, takes messages, and provides basic information to all callers.

Job Responsibilities:

• Greets Collision Center customers and determines the nature of their visit

• Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer as needed to the associate who will be assisting them

•Answers incoming phone calls

• Communicates with callers and visitors in a professional, friendly, and efficient manner

• Types memos, correspondence, reports, and other documents

• Assists with clerical duties as requested

• May occasionally be required to assist with moving vehicles


Job Requirements


• 1-2 years previous experience in a dealership preferred but not required
• Good communication skills both written and verbal
• Professional appearance and work ethic
• Superior customer service skills
• Valid driver’s license with less than 2 moving violations - Must be able to drive manual transmission vehicles

Required Education:
• High school diploma or the equivalent

Employee Advantage:

We believe that taking care of employees is an important step in creating a positive workplace and a successful company. With that in mind, MileOne is proud to offer programs designed to help our employees and their families’ succeed both at home and at work. We call it the MileOne Employee Advantage! In addition to traditional healthcare, training, career advancement and financial benefits, we also include an Employee Purchase Program, the Next Mile scholarship program for employees and family members,  an Employee Assistance Program and more. 

MileOne Autogroup is dedicated to actively helping our communities, we have raised millions through local and national charities. For more information, visit our website and click “Why MileOne”. 

MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment.