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Internet Appointment Setter - Hall Autogroup Chesapeake in Chesapeake, VA at MileOne

Date Posted: 12/31/2018

Job Snapshot

Job Description


Hall Autogroup Chesapeake is part of fast-growing MileOne Autogroup and we have the opportunity you need to enhance your career! As our Western Branch locations have continued to grow, so has our need for internet appointment setters.

Why not come to work for one of the largest auto groups on the East Coast? We provide you with growth, advancement, and income opportunities that you are unlikely to find with smaller dealerships. We offer a positive and success-driven work environment as well as training and support for our employees.

What are you waiting for? Apply today!

Job Summary:

The Internet Appointment Setter will be responsible for responding to internet sales requests via email, then making a follow up phone call to the potential customer to schedule an appointment to visit the store.

Job Responsibilities:

  • Follow-up calls to customers - “No Show" on their appointment, previous day appointments and store visits
  • Verify customer information and assist the customer in setting an appointment to address their service needs
  • Record all activity in dealership’s Customer Relationship Management (CRM) system in accordance to all policies and procedures
  • Notify departments of scheduled appointment as defined by dealership process


Job Requirements


  • Call Center/Sales Experience Preferred
  • Ability to meet call quotas and monthly sales goals set forth by Management
  • Attention to detail, excellent organizational skills, superior time management skills, and ability to work with minimal supervision
  • Superior oral and written communications skills are required (grammar, spelling and professional presentation)
  • Ability to work with computer applications including but not limited to email, web applications, and MS Office products such as Word, Excel and Internet Explorer
  • Self-Starter with proven ability to seek out new ways to build opportunities for the dealership and customer satisfaction
  • Basic MS Office knowledge; computer software, internet proficiency and general mathematic skills

Employee Advantage:

We believe that taking care of employees is an important step in creating a positive workplace and a successful company. With that in mind, MileOne is proud to offer programs designed to help our employees and their families’ succeed both at home and at work. We call it the MileOne Employee Advantage! In addition to traditional healthcare, training, career advancement and financial benefits, we also include an Employee Purchase Program, the Next Mile scholarship program for employees and family members,  an Employee Assistance Program and more. 

MileOne Autogroup is dedicated to actively helping our communities, we have raised millions through local and national charities. For more information, visit our website and click “Why MileOne”. 

MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment.