General Sales Manager - Chrysler Dodge Jeep Parkville in Baltimore, MD at MileOne

Date Posted: 2/5/2018

Job Snapshot

  • Employee Type:
  • Location:
    Baltimore, MD
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

MileOne Automotive Group positions our sales professional for success by offering great leadership, great training and great sales opportunities. If you are experienced in sales and want more customers, unlimited earning potential, or just want to boost your career, we want to talk to you!

SUMMARY: Assumes  responsibility for customer retention  and profitability  in the new- and used-vehicle profit centers.  Fulfills responsibilities primarily through  effective personnel management, knowledge of market potential,  established  performance standards,  and a keen awareness each department's break-even  data.

ESSENTIAL DUTIES: Hires, trains, supervises,  and monitors  the performance of the new- and used-vehicle department managers.  Participates in the preparation of the annual dealership  forecast by projecting unit sales, gross profits,  expenses,  and operating  profits for the new-, and used-sales departments.  Meets  with sales manager (new and used) to establish annual and monthly  objectives for unit sales, gross profits,  expenses,  and operating profit.  Ensures  that sales managers  (new and used) understand dealership policies,  procedures, and sales systems. Works with dealer and general manager  to determine  appropriate  days supply for new and used vehicles  and orders/acquires vehicle  inventory accordingly.

Establishes standards  for displaying,  merchandising, and maintaining new and used vehicles.
Establishes procedures for quick disposal  of averaged  vehicles.  Issues all demonstrators and ensures that appropriate dealership  records are maintained.  Checks  the condition  of all demonstrators monthly.

Audits repair orders for used vehicles  as needed  to ensure prompt reconditioning.
Meets with the general manager to review  monthly  forecasts, commission  sheets, productivity reports, and the profit performance of each department as a whole  and each salesperson individually.
Studies local market conditions, demographics, and past sales history.  Makes recommendations to the general manager regarding short- and long-range advertising plans, sales promotions, staffing needs, lease promotions, and compensation plans.  Conducts major sales promotions and advertising as needed (i.e., used car classifieds, large new display ads, radio, etc.).

Approves all sales incentives in writing before submitting to the office.
Addresses customer complaints to ensure high level of customer satisfaction.
Creates systems that ensure ongoing sales training, including weekly sales meetings. Audits all appraisals of trade-in vehicles.
Attends auction at least once monthly.
Reviews and initials all deals before they are posted.
Facilitates new-vehicle pre-delivery with the service manager.
Makes sure facility is secure, well lit, and professional in appearance.
Maintains a professional appearance.
Attends managers meetings as requested.

Job Requirements


  • Bachelor's Degree in Business or equivalent experience
  • 1O+ years experience successfully managing a large scale new and used car sales operation
  • Strong customer focus
  • Ability to motivate a team to achieve sales goals
  • Strong results orientation
  • Effective team builder and developer of talent
  • Strong negotiating/influencing skills
  • Sensitivity to Diversity


MileOne Autogroup values our employees and considers them to be the greatest asset of our company. As an employer of choice, we are committed to attracting and retaining the "Best of the Best" by providing comprehensive benefits that are a valuable part of the total compensation package. That's why we are dedicated to actively promoting four key benefit elements Healthcare, Financial Health, Career Advancement, and Community Commitment. For more information, visit our website and our "Why MileOne" page.

MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment.