F & I Manager - Heritage Toyota Owings Mills in Owings Mills, MD at MileOne

Date Posted: 3/9/2018

Job Snapshot

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Job Description

Heritage Toyota in Owings Mills, a part of MileOne Autogroup, is currently hiring an experienced F&I / Business Manager for our top performing Toyota dealership.

As Finance and Insurance Manager, you will provide customers with a complete explanation of manufacturer and dealership service procedures and policies. You will be responsible for generating additional income through the sales of insurance, vehicles service contracts, and maintenance plans.

Additional responsibilities include:
• Utilizing and supporting the dealership F&I selling process for compliance and disclosure with all vehicle deliveries
• Benchmarking each dealership’s production goals with cooperation of the General Manager to measure growth and achievement of dealerships F&I goals
• Monitoring workflow on sales floor and utilizing systems and procedures to gain a better understanding of how to streamline a delivery process for higher CSI
• Maintaining good working relationship with several finance sources, including lenders and manufacturers, to ensure the best relationships with internal and external customers
• Following all dealership F&I delivery procedures

Job Requirements

Every day, our F&I Managers demonstrate communication, negotiation, problem solving, and presentation skills as they work to increase financial performance in each product line.

Specific requirements:
• Associate’s degree or bachelor's degree, preferred
• 2+ years of experience as a Finance Manager in the automotive field
• Ability to legally deliver all retail deliveries and complete necessary paperwork
• Ability to lead sales staff, including management, to improve profitability and meet or exceed established Customer Satisfaction Index (CSI) levels
• Reynolds & Reynolds and ADP experience, preferred
• Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills

Benefits include:
• Health Insurance (Medical, Dental, Vision)
• Flexible Spending Account
• Life Insurance
• Short-Term and Long-Term Disability
• 401(k) with company match
• Job Training Programs
• Personal Time off
• Ambassador Program – Friends and Family pricing

MileOne is an equal opportunity employer and we maintain a drug free working environment