Cashier/Customer Care Associate- BMW of Silver Spring in Silver Spring, MD at MileOne

Date Posted: 5/1/2018

Job Snapshot

Job Description

MileOne Autogroup values our employees and considers them to be the greatest asset of our company. As an employer of choice, we are committed to attracting and retaining the "Best of the Best" by providing comprehensive benefits that are a valuable part of the total compensation package.

BMW Silver Spring is now hiring for a Client Care Associate, and we are looking for someone with exceptional customer service skills to fill this role.

Apply now to be considered for an opportunity with a company to will invest in you! 

SUMMARY:

This employee will be responsible for making appointments, greeting clients and cashiering. This individual plays a key role in maintaining or creating customer satisfaction for the business transaction.

ESSENTIAL DUTIES:

  • Greets customers
  • Computes customer bills
  • Receives cash, checks and credit card payments from customers; records amount received
  • Reconciles cash drawer daily
  • Answers customer questions about service performed or products purchased
  • Handles customer complaints, when necessary, refers dissatisfied customers to the appropriate individuals for resolution
  • Provides clerical and secretarial assistance to departments as needed

Job Requirements

QUALIFICATIONS:

  • High school diploma or GED required
  • One year of related experience and/or training; or equivalent combination of education and experience
  • Automotive Dealership experience preferred
  • Self-Starter with proven ability to seek out new ways to build opportunities for the dealership and customer satisfaction
  • Basic MS Office knowledge; computer software, internet proficiency and general mathematic skills

BENEFITS:

MileOne Autogroup values our employees and considers them to be the greatest asset of our company. As an employer of choice, we are committed to attracting and retaining the "Best of the Best" by providing comprehensive benefits that are a valuable part of the total compensation package. That's why we are dedicated to actively promoting four key benefit elements Healthcare, Financial Health, Career Advancement, and Community Commitment. For more information, visit our website mileonejobs.com and our “Why MileOne” page.

MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment.