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BMW Genius - BMW Silver Spring in Silver Spring, MD at MileOne

Date Posted: 2/22/2019

Job Snapshot

Job Description

Seeking Tech-Savvy Auto Enthusiasts!

BMW of Silver Spring is currently hiring a Genius for our very busy sales department.

Are you a customer service aficionado?  A fan of the BMW product?
Get your automotive career started as a BMW Genius.

It’s an exciting time to be in the automotive industry, and BMW is leading the way in shaping the future of innovation!

Job Summary:

The BMW Genius is a customer service master who is trained in BWM’s advanced technology in order to educate customers on available products. BMW Geniuses are meant to inform, instruct and delight our customers throughout the sales process.

Job Responsibilities:  

  • Greet each customer promptly upon arrival at the dealership
  • Demonstrate features and functionality of on-board systems including radio, comfort and convenience, and safety
  • Sell available subscription services
  • Intervene in any customer dissatisfaction that arise due to technology
  • Participate in the delivery process of new and used vehicles trying to “wow” customers with “how to” information
  • Be the dealership “go to” person for all tech questions as related to the products represented at the dealership
  • Assist in all areas of the dealership including sales floor and the service area

Job Requirements

Requirements:

  • Valid Driver’s License, with 2 or fewer moving violations; candidates under 21 years of age must have 1 or fewer moving violations
  • Must be at least 18 years old
  • Associates degree or Bachelor's degree
  • Strong grasp of new automotive technology
  • 2 years of Retail/Direct to consumer sales experience
  • Bilingual skills is a preferred
  • Must be able to effectively communicate and demonstrate each feature of the vehicle
  • Must be available to work nights, weekends and/or be on-call
  • Self-Starter with proven ability to seek out new ways to build opportunities for the dealership and customer satisfaction 

Employee Advantage:

We believe that taking care of employees is an important step in creating a positive workplace and a successful company. With that in mind, MileOne is proud to offer programs designed to help our employees and their families’ succeed both at home and at work. We call it the MileOne Employee Advantage! In addition to traditional healthcare, training, career advancement and financial benefits, we also include an Employee Purchase Program, the Next Mile scholarship program for employees and family members,  an Employee Assistance Program and more. 

MileOne Autogroup is dedicated to actively helping our communities, we have raised millions through local and national charities. For more information, visit our website MileOneJobs.com and click “Why MileOne”. 

MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment.