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| Date Posted | 07-19-10 (09:31 PM) |
| Job Title | Service Advisor - MotorWorld |
| Location | Wilkes-Barre, PA |
| Number of Openings | 1 |
| Description | MotorWorld in Wilkes-Barre, PA is HIRING!!! We are looking for a new Experienced Service Advisors for Lexus, Mercedes Benz, Toyota, Honda, Chrysler Dodge Jeep & Hyundai. The goal of this position is to assist our customers with all of our service needs. That means building loyalty and trust and creating an overall positive experience. Excellent CSI is an absolute must! Primary Responsibilities: • Schedules service appointments. • Greets customers in a timely, friendly manner and obtains vehicle information. • Writes up customer's vehicle problems accurately and clearly on repair order. • Refers to service history, inspects vehicle, and recommends additional needed service. • Provides a complete and accurate written cost estimate for labor and parts. • Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. • Maintains high customer satisfaction standards. Required Experience: • Two plus years of automotive service experience in a dealership is REQUIRED • ADP experience is a plus! • Outstanding communication skills • Professional appearance and work ethic • Great attitude with a high-energy personality • Superior customer service skills Required Education: • High school diploma or the equivalent MileOne is an equal opportunity employer and we maintain a drug free work environment. |
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